Find answers to common questions about The Memory Source
Your one-time $149 payment includes everything you need to create a beautiful digital memorial:
After 12 months, you can choose to continue with an optional ~$25/year maintenance fee for long-term hosting and peace of mind.
Creating a Memory Source site is a simple three-step process:
Step 1: Claim Their Digital Landmark Start by securing a custom domain that honors the person you're celebrating (like TheirName.com). This becomes the permanent home for their memories.
Step 2: Gather the Inner Circle Invite friends and family to contribute photos and written stories through our secure contribution system. Each memory can include a photo, the sharer's name, a memory title, description, and the year it took place.
Step 3: Preserved for Good All memories are organized into a beautiful, interactive timeline. The site is built for longevity—unlike social media platforms that change or disappear, your Memory Source site remains accessible for years to come.
You maintain full control through your dashboard, where you can review submissions, customize the site design, and manage access.
To continue hosting beyond the first year, you can choose to pay an optional maintenance fee of approximately $25 per year. This covers ongoing hosting, domain renewal, and ensures your site remains online permanently.
If you choose not to continue with the maintenance fee, we understand that circumstances change. Your site will remain accessible for a grace period, and we'll reach out before any changes to help you decide how you'd like to proceed. Our goal is to preserve these memories for generations.
The maintenance fee is completely optional and only applies after your initial 12-month period. There are no hidden fees or automatic charges during your first year.
You own all the content you and your contributors upload to The Memory Source. Photos, stories, and memories submitted to your site belong to you, the customer. We never claim ownership of your content.
We even provide the ability to download all of your content.
Contributing memories is simple and secure. As the site owner, you'll share a special contribution link with friends and family. They don't need to create an account or sign up for anything—they can simply click the link and submit their memory.
Each contribution includes:
After someone submits a memory, you'll receive it in your dashboard where you can review it before publishing. Once approved, it automatically appears on the celebration site.
You can share the contribution link via email or text message.
The refund policy can be found here.
The Memory Source is designed to handle celebration sites with hundreds to thousands of memories. Here's what you need to know about memory limits and performance:
500-1,000 memories provides the optimal experience for most celebration sites. Within this range, you'll enjoy:
The platform can handle larger collections:
Beyond 2,000 memories, you may notice:
For sites with very large collections (2,000+ memories), we recommend:
The platform uses several optimizations to handle large memory collections:
The platform is built to scale, so you can start small and grow your collection over time without worrying about hitting hard limits.
Yes, here you go: https://layla.thememorysource.com/